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This Cookies Policy explains how AAA i Services (UK) Limited (“AAA”, “we”, “us”) uses cookies and similar technologies on our websites, portals and apps (the “Services”). It should be read together with our Privacy Policy and Terms & Conditions.

Under the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we obtain your consent for non-essential cookies. Strictly necessary cookies are set without consent as they are required to provide the Services you request (e.g., secure login, basket, fraud prevention).

What are cookies?

Cookies are small text files placed on your device to store data. We also use similar technologies such as local storage, pixels and SDKs. Cookies can be “session” (deleted when you close your browser) or “persistent” (stored until they expire or you delete them).

How we use cookies (by category)

Strictly necessary

Required for core functionality such as secure sign-in, account routing and CSRF protection.

Authentication, session management, load balancing, security.

Performance / Analytics (consent)

Help us understand usage (pages, features) to improve reliability and UX.

Aggregated traffic insights; no ad personalisation by default.

Functional (consent)

Remember preferences (e.g., language, UI state) and enhance features.

Saved filters, table density, and accessibility settings.

Third-party widgets (consent)

Embedded tools (e.g., live chat, reviews) may set their own cookies.

Control is held by the third party—see their policies for details.

Cookie inventory (illustrative)

Actual cookies can vary by page and over time. Your consent banner reflects the current set.

Name	Provider / Domain	Purpose	Category	Expires
`csrftoken`	AAA (first-party)	CSRF protection for form submissions.	Strictly necessary	Up to 1 year
`sessionid`	AAA (first-party)	Maintains secure logged-in session.	Strictly necessary	Session
`_ga`	Google Analytics (.domain)	Assigns a unique ID to track aggregated usage.	Performance / Analytics	Up to 2 years
`_ga_XXXXXXXXXX`	Google Analytics (.domain)	Stores session state for GA4 property (G-B4KCLBGLQW).	Performance / Analytics	Up to 2 years
`ui_prefs`	AAA (first-party)	Remembers UI preferences (e.g., table page length).	Functional	Up to 6 months
`TawkConnectionTime`	Tawk.to (3rd party)	Live chat connection/session tracking.	Third-party widget	Session
`__tawkuuid`	Tawk.to (3rd party)	Visitor ID for chat continuity.	Third-party widget	Up to 6 months
`__tp` / similar	Trustpilot (3rd party)	Review widget rendering and abuse prevention.	Third-party widget	Varies

Third-party providers control their cookies; see their policies for details. Where possible, we limit such cookies to load only after you consent.

Managing your cookie choices

You can change your preferences any time using the cookie settings. You can also control cookies via your browser:

Blocking some cookies may affect essential features (e.g., login, checkout).

Data collected via cookies & retention

Cookies may store identifiers, timestamps, device/browser info and aggregated usage metrics. We retain cookie data for as long as necessary to fulfil the purpose or until you delete or reset your preferences. For personal data details, see our Privacy Policy.

Updates to this policy

We may update this Cookies Policy to reflect changes in law, technology or our Services. Material changes will be highlighted on this page. Please review it periodically.