Trust & Compliance

Security, privacy, and responsible operations at AAA I Services (UK) Limited.

Uptime (last 30d)
99.95%
View Status & SLA
Sub-processors
Up-to-date
See list
Data Requests
Self-service
Your rights
Security Incidents
0 this year
Our process

Overview

Last updated:

This hub consolidates our policies, certifications, and operational commitments. For uptime and incident history, see our Service Status & SLA.

Compliance scope
  • GDPR & UK GDPR readiness
  • Data Processing Addendum (DPA) available
  • Standard Contractual Clauses (where applicable)
Security scope
  • Vulnerability management & patch cadence
  • Encryption in transit & at rest (where supported)
  • Incident response & breach notification

Security Overview

Last updated:

Read the full policy: /security

  • Authentication: 2FA for staff & admin panels; optional 2FA for retailers (recommended).
  • Data in transit: TLS 1.2+; HSTS on primary domains.
  • Data at rest: Provider-level encryption for databases and storage where supported.
  • Vulnerability mgmt: Routine patching; emergency out-of-cycle patches for critical CVEs.
  • Incident response: 24/7 monitoring; notify impacted customers per legal obligations.
  • Backups & DR: Daily snapshots; integrity tests; documented RTO/RPO in SLA.

Privacy & Data Processing

Last updated:

Privacy Policy: /privacy — DPA: /dpa

  • Lawful bases for processing and data subject rights.
  • International transfers & SCCs (if applicable).
  • Processor obligations, confidentiality, and sub-processing controls.
Download / sign the DPA

Sub-processor List

Last updated:

See: /subprocessors

You can subscribe to change notifications from this page.

  • Provider name, role, data categories, region, and purpose
  • Notification policy and minimum notice period for changes

Acceptable Use Policy

Last updated:

/acceptable-use

  • Prohibited activities (abuse, malware, fraud, IP infringement, unlawful content)
  • Rate limits, fair usage, and API access
  • Enforcement actions and suspension criteria

Governance & Ethics

Last updated:

Data Retention & Deletion

Last updated:

/data-retention

  • Default retention periods per data category
  • Deletion timelines and verification
  • Customer-initiated deletion process

Accessibility Statement

Last updated:

Read: /accessibility

  • WCAG 2.1 AA targets and current conformance
  • Known limitations and planned fixes
  • Accessible contact methods for support

Frequently asked questions

Yes. Review our DPA and contact us if you require countersignature or custom clauses.

We post updates on /subprocessors and provide an email opt-in for change notifications.

Visit Service Status & SLA for historical uptime, scheduled maintenance, and incident reports.

Contact our team

For security disclosures, privacy requests, or compliance queries.

Data Protection
Data Protection Officer
privacy@isolutionhub.com
Security
Security Response
security@isolutionhub.com